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Download PDF file here:
Example of a decision letter from a public inquiry.pdf

Download PDF file here:
Public inquiry letter – Brief to a public inquiry.pdf

In the vast majority of cases, if you can read, put papers into folders, and use email you don't need to hire a solicitor or consultant for your public inquiry or a DVSA assessment .

If your public inquiry is for a new application, that's the easiest type of a public inquiry and there are even less reasons to hire a solicitor. Contrary to what may seem from the letters you will receive, you are not required to have any special knowledge for an operator's licence or pass some additional tests. And if your transport manager has a TM CPC and his good repute hasn't been officially lost (this can only happen as result of a previous public inquiry), he is sufficiently qualified. You are not required to pass some test or even correctly answer some questions at the public inquiry. There's no such legal requirement. They may ask you some questions, and by all means do the best you can to answer them correctly, but even if you answer them incorrectly, that's not a reason for a refusal of a...

Evening, I am hoping for some recommendations on fleet camera systems. My current provider (lytx) contract is do to expire at the end of the year and looking for alternatives. Basic front view camera system with live streaming option for the office. Internal camera with AI for driver alerts etc. 20 vehicles. Any recommendations welcome. Thanks.

Evening all, looking for a little advice.
We had a PSV operators licence granted, brand new to the industry, and just 3 months after, our transport manager decided to leave.
I applied for a period of grace, of which was granted for six months in total.
However recently DVSA have decided to do a check on our paperwork, and have found two discrepancies from the time of us being without a TM.
1. break testing recorded as 15% as a pass, when obviously 16% is minimum. This was carried out by a maintenance provider
2. Discrepancy in the mileage on a six weekly check (lower mileage recorded to the previous) this was most certainly a mistake.
As a business we have stopped using the maintenance provider.
My argument being, we’re the owner of the business and not qualified for maintenance, but have taken the responsible steps to appoint a new TM, and new maintenance provider.
I’m just wondering what the possible outcome could be or if anyone has been in this position previously.
Please...

When agreeing to go on a licence with let’s say 8 vehicles and your going to be 1 of 2 TM’s nominated on licence, how do you price please?

I have carried out an audit for company, the current TM Hasn't had any RBT’s carried out other than at MOT, in the 6 months the company has been running? How does this fair?
I've informed them. But what would be the repercussions?
Thanks

I have just read the release from Amazon regarding revisiting UK trailer safety inspection intervals with the two appendices on Uk trailer fleet maintenance & traction only haulage statement of responsibilities.
Well done Amazon on avoiding the biggest question of where do I get the trailer service sheet & brake test from for all trailers used. Do you really think that you will provide all PMI reports, brake tests & MOT information over a phone line or using your R4D app on a daily basis.
It's not good enough Amazon to satisfy the OTC so think again - quickly.

At Clear Quality we have been working with Beth Rhodes (formerly of LUK) and Shane Walton (formerly of CILT) to develop a brand new FORS support package, these ladies between them have many years’ experiences in compliance and training within the logistics industry.

Our FORS package is different from any other on the market as we have prepared 14 modules of eLearning to support your understanding of the FORS requirements, including subjects like: Driver training, hours, licencing, fitness and health, Fleet management and maintenance, Environmental impact and fuel efficiency, as well as a standalone package on managing your operator licence compliance.

Our online package also includes:
1. All the guidance and support documents you could possibly need
2. A comprehensive portfolio of policy, procedure, risk assessment and form templates
3. Audit documents and mock audit templates

For our STANDARD and PRO packages, we also offer onsite support in the form of mock audits and...

Hi all, 3.5 tonne Iveco pulling a double axle trailer with Tacho.. Is an 0 Licence required??

Good evening, If a lorry is classed as plant does the driver have to keep up his cpc many thanks

Is there any way that I can check companies OCRS score before applying for the role of TM/LM just concerned that one of the applications states to improve OCRS score which kind of sounds alarm bells.

Hi all, looking for suggestions for additional policies and procedures people have in place? Clients are mostly general haulage using curtain and flat trailers with occasional plant trailers.
Just looking for ideas on topics not looking to steal any lol. I have already got the basics like drugs and alcohol, tyre monitoring, health, fuel and AdBlue monitoring, GDPR, driving without card, anti bribery, anti slavery/human trafficking.

Hello all,
How to adjust Unaccounted Mileage?
Client says he didn't know about it,, is it possible if u forgot to Lock-in vehicle
Thanks

Hi guys,

Can you help? I've been reading and reading and everything I read is pages long with no direct answer.

When a driver opts out of working time regs, what's the maximum number of hours he can work in one night shift and what's the maximum number of hours he can work in a day shift?

Thanks

Hi all I have a question, we recently purchased the assets of our sister company and novated our tracking and tacho management software, I have sent new company cards to the provider ( based on Germany) but dew to strikes etc they have not been received yet. My question is this GM is saying that we must lock in the new company which I know we must to protect our information but if we do that now it will prevent us being able to download any information from the trucks based nationwide until the new cards are received and inserted, I know how the cards work and why they get locked in to prevent third party download but I am not aware of any legal legislation that says they must be locked in could someone point me to something that says we must legal have it locked in or some that says we don't so

Hi all
Looking to apply for DVSA earned recognition scheme or FORS. Any thoughts to which is best would be appreciated

Did anyone else take their TM exam on Tuesday 9th May? I'm racking my brains to remember the questions on the case study to reflect on what I put as an answer, but I can only remember 6.
* Scheduling
* What to do when a driver forgets their card
* Vehicle technology
* Environmental factors to consider
* Things for TM to check when looking at PMI history
* Drivers hours - what's correct/incorrect.

Can anyone tell me what I'm missing??

Hi, I’m wondering if someone can forward me the relevant guidance from the TC stating how often an ETM should do site visits, as I can’t seem to find it.
Thank you!

I have a Bulgarian driver, has a uk licence but Bulgarian digi card and qualification card. He is in the process of obtaining a uk digi card.
I have no record of his CPC modules. How do I check these. His digi card is valid to 2024.

Hi all. A client of mine is about to acquire a tractor unit but it does not have a button on/off for nor installed the alarm when using for reversing. Is this a legal requirement that a tractor unit or an artic to have an alarm sounding when reversing? Thank you.

Hi, Does anyone have a newspaper advert template for olicence application?

I was wondering if anyone could help me. We have taken on some new drivers and presumably we need records for them for the last 28 days, this is not showing on Vision as presumably we can't see past their start date. Are people usually using a letter of attestation for this purpose?

Hi, Does anyone allow themselves to be added to an operators licence without a site visit and no onboarding or pre engagement auditing? Is this really industry standard?

Apologies for the potentially basic question… I need to evidence a breakdown of my working week to OTC - i probably average 6 hours a week of driving, the rest covered by manual entries (mostly consisting of other work & of course break and rest periods) - Is there a way to show this other than tacho analysis? - I know I can ask for a download print out from my employer, but that is last resort

Hello, For ETM do you request payment for your service for the month upfront or at the end of the month? Thanks

hi does anyone know place for external transport managers roles that advertise for them if so can u please message them to me

If an operator has an O licence in Wales but now wishes to take a unit on in England so needs to apply for a whole new licence in the traffic area ‘West Midlands’ (even though the 2 sites are 14 miles apart). He operates 4 HGV’s from the Wales operating centre and will also need to park / run out of the ‘West Midlands’ traffic area operating centre. However he doesn’t need to increase his margin on the O licence (will keep the same number of vehicles). On VOLS there doesn’t seem to be an option to apply for a new O Licence without increasing the overall margin for the operator. Hence it’s requiring the financial standing for 8 vehicles (4 in Wales and 4 in West Midlands traffic area). The only option in this scenario would be to submit the application along with a cover letter explaining an increase in margin is not required? Has anyone had a similar experience?

For the first time in over nine years of being a sole trader I’ve had to start the ball rolling for legal proceedings, due to non payment of my invoice.
I completed a TC audit on an absolute shambles in February. They eventually had their O licence revoked and the two Directors were banned for two years.
I hope it doesn’t happen to anyone else.

Does anyone have/recommend Professional Indemnity Insurance as an ETM? If so who do you recommend and what sort of cover level (amount etc) should I be looking for?

Good afternoon,

New member to this group.

Just started as TM at new company and the transport office walls are completely bare.

What should be displayed on the walls.

What information do I display and what legally need to be on display.

Regards.

Hello, bit of a question for you all and I've tried to search the group for the answer so if this has been asked and I've missed I apologise.
If I undergo training and attain my TMCPC will this count towards my 35 hours of drivers CPC training?

Afternoon,
Where does one stand when it comes to editing drivers hours when an error has occurred i.e driver leaving card in overnight on other work or selecting the wrong mode when making a manual entry (other work instead of rest)
Thanks in advance!

Hello, Is the servicing requirement the same for an operator running 3.5t vans into Europe as a HGV operator? Can you point me in the direction of some guidance?
Thanks

I have just removed myself from a licence (Poor Payer, always late despite conversations about it) were about to do a Variation to move Operating Centre, which they can now sort themselves. Will the TC ask for Financial Standing when this goes in?

Hi can anyone help please I sent my forms off for the hgv entitlements and they keep sending me my car and trailer entitlement it’s happened twice now and I don’t know why so if anyone has any idea that would be great thank you

I have an operator that’s just been granted an increase pending an audit later this year. He wants to put in for a further increase of 2 or 3 trucks, will this be accepted or does he have to wait until after the audit?

DQC cards. If you receive one because you've completed all your cpc hours, does the new one override your current one. Or is the current one still valid until it expires and then the new one becomes valid?

Hello, If a driver drives a 3.5t van with a Tacho fitted do they have to use it? I’ve read a few different things, yes / no / yes but out of scope…

Distance to client, I have a request from a new client (3.5ton van international) who has a business registered from an address in Scotland, about one hour from me. But I have found out he lives near Coventry and works from that location. Is this against any rules to have a client who is 90% of the time nowhere near me.

I'm an TM for 3 licenses at the moment. 2 HGV operators totaling 5 trucks and 1 van operator.
Just wanted your thoughts on the van operator side of things. I've been doing it for a few months now and genuinely feel like my position is quite pointless and this whole vans requiring an TM is ridiculous.
If it were in my hands as the TC, I would put van operators with international operations through a mandatory course and basic test (nothing as in depth as the TM one, more so a very watered down one with topics strictly relevant to the van drivers compliance only).
I do my best to support him and currently feel as though my work is more like a consultant rather than a compliance overseer. However, I can't shake off the feeling that I am more of a liability than an asset, unlike with the HGV operators where I genuinely believe my presence makes their lives much much easier.
What are your thoughts on vans having to require an OL?

Afternoon everyone needs advice so I don't over charge the operator. How much would you charge 4 Luton van as transport manager fees many thanks

Is anyone else waiting ridiculous times for VTG10 applications to be processed? I’ve submitted 3 cherished transfer only applications about 8 weeks ago and still haven’t had a phone call for payment. If anyone knows of an email I can chase them up at I’d be grateful. Thanks all

Anyone able to point me in the direction of where i can arrange a Transport Managers CPC exam ( Road Haulage) for a mate? He has done the study, and failed a few months ago, and i'm in the process of trying to coach him. He feels ready to do the exam, but i'm unsure where to book it for him.

Thanks,
Dave.

Has an ETM do you folks get involved in conducting disciplinary meeting with drivers or do you leave that to the company.

Good evening everyone, How can I check if a operator licence is on green or red list? Many thanks for reply in advance.

Hi, a new operator raised a query this morning. On a Standard National licence, are 7.5T vehicles exempt from tachograph rules below a certain distance travelled or radius from base? TIA.

Hi all, I want to rent a trailer, do I need to add the rented trailer to the O license? Tia

Should know this but just want some clarification. When o licence disc is due for renewal is the new one sent out automatically? Thanks

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Good evening everyone,
Any advice for a newly qualified TM where to start?
Any agencies/companies to join, where they can find you work, something like that?
Thank you

When taking on a new operator where do you get the tacho reader and driver download reader is there anything else needed?
Thank you in advance