Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it maybe is how to write a Infringement Debrief and if you have a repeat offender how do you deal with them? Thank you
Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
Hi Jaynee I use a red amber green policy. I usually issue a letter of concern first highlighting the issue and talking through the problem with the driver. If they continue to offend again they are issued with a green 1 warning. If they repeat again then green 2, then they are moved to amber 1 and more formal training is required. If they continue they will get a red warning then it will be treat in line with disciplinary policies. I log it all on a spreadsheet so it’s easy to keep track of, obviously depending on severity of infringement too. All warnings stay on spreadsheet for 3 months. Hope this helps x
Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
Thank you very much as well! all great tips! It's a little overwhelming sometimes!Atkinsse wrote: ↑Wed Feb 01, 2023 2:28 pm Hi Jaynee I use a red amber green policy. I usually issue a letter of concern first highlighting the issue and talking through the problem with the driver. If they continue to offend again they are issued with a green 1 warning. If they repeat again then green 2, then they are moved to amber 1 and more formal training is required. If they continue they will get a red warning then it will be treat in line with disciplinary policies. I log it all on a spreadsheet so it’s easy to keep track of, obviously depending on severity of infringement too. All warnings stay on spreadsheet for 3 months. Hope this helps x
Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
I generally write what discussed with driver on were they went wrong and how to improve, I've used reward and sanction systems which worked well
Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
I do something similar to Jess, and keep all infringements on a log on a s/sheet, with letters issued in their tacho infringement file. But the S/s acts a quick reminder who is where with infringements and who needs re-educating or disciplining.
Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
thank you very much! this forum up it’s lovely to have a space where you can talk freely without being judged or bombarded with negative comments!!
Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
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Re: Good afternoon, I’m fairly new to being a TM so please be kind, one thing I am struggling with or overthinking it
I currently follow the below process
First discussion is with myself and discuss how it happened and suggest ways of how it could of been avoided
Second time - Discuss with line manager and provide training doucments
Third time - Organize day out with driver training
Fourth time- Companies disciplinary process
Everything is documented on infringement papers etc. Over the last year looking into the stats due to training and discussion we have seen infringement count drop by a significant amount
First discussion is with myself and discuss how it happened and suggest ways of how it could of been avoided
Second time - Discuss with line manager and provide training doucments
Third time - Organize day out with driver training
Fourth time- Companies disciplinary process
Everything is documented on infringement papers etc. Over the last year looking into the stats due to training and discussion we have seen infringement count drop by a significant amount
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