Fleet Customer Support Manager - Stoke-on-Trent ST4 - £38,000 - £40,000 a year

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Fleet Customer Support Manager - Stoke-on-Trent ST4 - £38,000 - £40,000 a year

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Job details
Salary
£38,000 - £40,000 a year
Job type
Full-time
Permanent
Benefits
Pulled from the full job description
Company car
Company pension
On-site parking
Work from home
Full Job Description
Role: Fleet Customer Support Manager
Location: Stoke-on-Trent / Hybrid working
Salary: £40K+Bonus+Car
Hours: 8am-5pm (40hrs per week)
Shift: Days

My client, a specialist Commercial Vehicle Fleet Maintainer is actively seeking to employ a Fleet Customer Support Manager at their depot in Stoke-on-Trent. The role will have flexibility to work partly from home.

Main purpose of the Fleet Customer Support Manager

You will be responsible for the effective management of dedicated accounts to ensure customer satisfaction on all areas of the service offering to both maintain and increase business levels.

Specific Responsibilities of the Fleet Customer Support Manager

Looking after existing accounts providing contract management support and bringing on new customers UK wide
Increase revenue in available Contract Hire, Rental, Accident Management and R&M/Recharge revenue in-house
Conduct periodic review meetings both at local depot level and nationally to make sure all service level agreements are in place/being met
Obtain detailed analysis of each customers requirements for their vehicle fleet
Experience required for the Fleet Customer Support Manager

Previous experience in a similar managerial role within the HGV Sector
Knowledge of vehicle fleets and contract management
HGV Technical background would be beneficial

To make an application for this exciting Fleet Customer Support Manager role, please reply to this advert with an up to date copy of your CV or call Paul or Natalie at Kemp Recruitment on 0330 440 2323 for further information.

INDS4

Job Types: Full-time, Permanent

Salary: £38,000.00-£40,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company car
Company pension
On-site parking
Work from home
Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends
Experience:

Fleet contract management: 5 years (required)

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